FAQ
The Ins And Outs of How We Do Business
-
What does a Deep Clean entail?Our deep cleaning service offers a thorough, top-to-bottom detailed cleaning of your entire home, targeting areas that are often overlooked, including bedrooms, living rooms, kitchens, dining rooms, and bathrooms. We focus on wiping down baseboards, dusting hard-to-reach spots, and sanitizing high-touch surfaces. Microwaves are cleaned inside and out, while refrigerators and ovens can be included upon request at no extra charge. We ensure every corner is spotless, providing that fresh air feeling.
-
What does a Maintenance Clean entail?Our Maintenance Cleaning package is designed to keep your home in top condition after a thorough Deep Cleaning. While the deep clean focuses on a one-time detailed cleaning, the maintenance cleaning is a routine-based service that ensures your home stays fresh and clean. It covers the regular upkeep of areas such as bathrooms, kitchens, bedrooms, living rooms, and dining areas, including tasks like dusting, vacuuming, and wiping down surfaces. This service helps maintain the cleanliness achieved during the deep clean, keeping your home tidy on an ongoing basis.
-
What does a Move-In Move-Out clean entail?Our Move-In/Move-Out Cleaning Package is essentially the same as our Deep Cleaning service. It’s a detailed, thorough cleaning that involves a lot of foundational work to prepare your home for new occupants or to ensure it’s spotless when moving out. This package includes cleaning and sanitizing all rooms—kitchens, bathrooms, bedrooms, living areas, and dining rooms—along with wiping down baseboards, molding, doors, and doorframes. We also clean appliances inside and out and dust hard-to-reach spots. Whether you’re settling into a new home or leaving one behind, this service provides a fresh start.
Service Guidelines & Policies
Important Notice:
For the safety, well-being of our staff and the quality of service we provide, we kindly ask that the following conditions are met before our cleaning services are scheduled:
-
Pet Waste: Please ensure that any pet feces are properly disposed of prior to our visit.
-
Infestations: We are unable to perform cleaning services in the presence of any infestations (e.g., insects, rodents).
-
Childcare: Our services do not include childcare, and we are unable to provide assistance with any childcare-related tasks during our visits.
-
You must have your own vacuum as I will not be able to provide that for the service.
We appreciate your understanding and cooperation in helping us maintain a safe, clean environment for both our team and your home.